Frequently Asked Questions

Everything you need to know about your next adventure.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring your chest, waist, and hips to compare against our specific garment dimensions for the best fit.

Are your jackets waterproof or water-resistant?

Most of our outerwear features a water-resistant finish designed to repel light rain. For heavy downpours, look for our 'Waterproof' rated technical shells in the product descriptions.

Can I track my shipment once it has been sent?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select territories. We are working on expanding our logistics to support international destinations in the near future.